Third Party Content/Websites
What is Personal Information?
Fresh’s Collection and Use of Personal Information
The section explains the type of Personal Information we may collect, use and disclose when you use the Website and/or Services.
Personal Information You Provide
Fresh may collect and store Personal Information and other feedback or information you submit to us, including but not limited to: the Contact Us page on the TotalDramarama.com website or through our publicly available email addresses on the Website or other Services and/or through direct messaging on our social media pages in connection with the Website and/or Services. With your consent, we may also collect, store and use Personal Information such as your email address to keep you updated on Fresh’s latest promotions or announcements from time to time, contest administration, or for other purposes for which you provide your consent. If you do not want to be on our mailing list, you can opt-out any time by unsubscribing.
Other Information You Provide
In addition to the Personal Information, we may collect additional information (collectively, “Other Information”). Such Other Information may include: additional information about yourself that you voluntarily provide to us, content preferences, and other information that do not identify you personally; or information that we automatically collect when you use the Website or Services. For example, when you visit the Website, we may collect your IP address, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, sections of the Website visited.
Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Website. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Website may not function properly.
Disclosure of Personal Information
Third Party Parties Providing Services on our Behalf: We may use third party vendors or services suppliers to perform certain services on behalf of the Website or Services, such as: (i) assisting us with operations; (ii) managing our database of user information; (iii) Website hosting (iv) designing the Website or Services’ features; (v) tracking the Website activities and analytics, (vi) sending you marketing and promotional offers or administering contests (with your consent); (vii) or performing other administrative services and other services to assist Fresh. We may need to provide these third parties with access to Personal Information and device identifiers they need in order to carry out the services they are performing. We do not authorize our service providers to use Personal Information for any other purpose other than providing these services. We may also use third party analytics and other service providers to help us gather and analyze information about the areas that you visit on our website in order to evaluate and improve the user experience of our Services. Such third party vendors may set and access tracking technologies on your device and they may otherwise collect or have access to information about you, potentially including Personal Information, about you.
Law Enforcement & Safety: It may be necessary, by applicable law, legal process, court order, litigation, and/or requests from public and/or governmental authorities within or outside of your country of residence for Fresh to disclose Personal Information we collect about you. We may also disclose Personal Information about you if we determine that, for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose Personal Information if we determine that disclosure is reasonably necessary to enforce our Terms, to protect our operations and/or users, or to prevent fraud, misappropriation, infringement, identity theft, and other illegal activities and misuse of the Website and/or Services
Sale or Transfer of Business: Fresh may disclose your Personal Information to third parties in connection with a corporate merger, sale or transfer of all or substantially all of Fresh’s assets or other corporate change, including, without limitation, during the course of any due diligence process. You acknowledge that such transfers may occur and consent that any such acquirer may use your Personal Information as set forth in this policy.
Social Media Websites/Third Party Analytics
Your use of the Website or Services may permit you to access third party social media websites (e.g., Facebook, Twitter or Instagram). By accessing these social media sites through the Website or Services we may receive and use Personal Information as permitted hereunder and in accordance with the user agreement and privacy settings on the social media sites. In addition, usage analytics through Google Analytics may be collected.
Safeguards and Third Party Contractors
Fresh follows generally-accepted industry standards and maintains reasonable safeguards to try to ensure the confidentiality of your Personal Information and to prevent its loss, misuse or unauthorized access or disclosure. In addition, where Fresh engages third party contractors to perform tasks on our behalf (e.g., suppliers that host our data or provide customer service), and we need to share your Personal Information with them, we have contracts in place with such third parties that require them to protect the confidentiality of your Personal Information, and we try to ensure that they comply with applicable privacy laws. Despite these efforts, Fresh cannot fully guarantee the security of its databases (or the databases of the third parties with which we may share such information) or that there will be no risks associated with the use of the Website, the Services or your Personal Information as permitted hereunder.
Retention of Personal Information
Storage of Personal Information and Data Transfers
We store, access, and use Personal Information in Canada. Personal Information may also be stored, accessed, or used outside of Canada or in the cloud where it will be subject to the law of the jurisdiction(s) in which it resides. For example, when we engage a service provider outside of Canada, Personal Information may be stored, accessed, or used in any country where the service provider is located, or from which it provides services. Personal Information may be subject to the local laws of the jurisdictions within which it is collected, used, disclosed and/or stored, and may be accessed by governmental authorities in those jurisdictions.
Accessing and Correcting your Personal Information
You have the right to access, update and correct inaccuracies in your Personal Information in our custody and control, subject to certain exceptions prescribed by law. If you wish to access, update or correct the Personal Information we have about you, please contact us at the address below.
Office of Privacy Commissioner of Canada
The Office of the Privacy Commissioner of Canada oversees our handling of Personal Information practices. If any privacy concerns are not addressed to your satisfaction or you have questions about privacy laws, you may contact the Office of the Privacy Commissioner of Canada for further guidance:
By Phone: 1-800-282-1376